First of all, we would like to thank our customers for choosing VietBros’ services. We are always ready to provide warranty support, help customers use the Website easily and effectively, as well as prevent unnecessary risks.
Please read carefully the following regulations on website warranty of VietBros:
1. Warranty coverage
- VietBros supports technical requirements, monitors website operation, records and troubleshoots functions and systems built by VietBros (according to terms agreed in the contract).
- VietBros receives monitoring and timely editing support when the website has problems during the use of your website.
*Note: Cases where the website is not covered by warranty:
- VietBros does not accept warranty in case you use a third-party service (not provided by VietBros) that affects the operation of the website, software or data loss.
- VietBros does not accept warranty if you reveal the system password, let your friends, relatives or strangers enter the system administration page to lose data.
- VietBros is not responsible when customers arbitrarily delete the source code, edit or embed malicious code not made by VietBros into the system.
2. Warranty period
VietBros receives a lifetime warranty during the use of your Website designed by VietBros, you only pay the cost of upgrading the function if there is a need to arise in the future.
3. Form of warranty and website maintenance
VietBros’ technical staff regularly back up data; directly fix technical problems arising during website operation:
– For simple errors, your website will be supported immediately after the error is recorded. In addition, we also support customers flexibly remotely via: phone, email, Skype, …
For complex problems, after accessing information, VietBros will conduct inspection and repair as soon as possible: from 12 to 48 hours.
* For quick technical support, please contact us via hotline: +84347 145 740 or email: info@vietbros.net
Once again VietBros would like to thank our customers for trusting to use our services. Wishing you and your family good health, and always success in life.
Tien Man Le Viet /Founder
